INO Ortodoncia & Odontología (Instituto Nacional de Ortodoncia)
According to our open methodology, this clinic scored 53.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 18 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1253.9/100
- Best for Expatsnot ranked
- Best for Dental Implants#1152.2/100
- Best for Emergency Dental Care#1551.1/100
- Best Price Transparency#747.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1552.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Nitrous-oxide conscious sedation only, for pediatric dentistry. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-sedation]
Summary
INO (Instituto Nacional de Ortodoncia) is a large high-volume dental institute in Ñuñoa offering orthodontics, implants, pediatric care, imaging and maxillofacial surgery; some reviews recurrently mention long wait times.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 5 of 15 verifiable points (missing: filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 9 of 19.5 verifiable points (missing: google rating (Bayesian-adjusted); clinic responds to reviews; no recurring complaints; other review platforms)
- AI & Search Visibility: 3 of 7 verifiable points (missing: mentioned for: best dentist Santiago; mentioned for: English speaking dentist Santiago; mentioned for: dental implants Santiago; mentioned for: Santiago dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✗ | Google rating (Bayesian-adjusted) as of 2026-08-25 [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-refresh] | 0/6 |
| ✓ | Google review volume [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-refresh] | 3/3 |
| ✓ | Review recency [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-refresh] | 3/3 |
| ✗ | Clinic responds to reviews None of the 10 reviews read (dated 2026-05-12 to 2026-10-01) carries an owner reply on Google. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-2] | 0/2 |
| ✗ | No recurring complaints [s1] | 0/2 |
| ✓ | No suspicious review patterns No burst and no templated texts: the 14 reviews read (dated 2013-10-29 to 2026-10-01) fall on 12 different days, at most 3 five-star reviews fall within any 3 days, and no two open with the same wording. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-2] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Doctoralia or Trustpilot; Dental Departures lists no clinics in Chile (checked 2026-10-01). [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms] [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms-2] [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms-3] [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Santiago", "English speaking dentist Santiago", "dental implants Santiago", "emergency dentist Santiago", "Santiago dental clinic for expats".
| ✗ | Mentioned for: best dentist Santiago Not in an AI Overview, the local results or the first page of web results for "best dentist Santiago" on 2026-10-13. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Santiago Not in an AI Overview, the local results or the first page of web results for "English speaking dentist Santiago" on 2026-10-13. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Santiago Not in an AI Overview, the local results or the first page of web results for "dental implants Santiago" on 2026-10-13. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-3] | 0/1 |
| ? | Mentioned for: emergency dentist Santiago | 0/1 |
| ✗ | Mentioned for: Santiago dental clinic for expats Not in an AI Overview, the local results or the first page of web results for "Santiago dental clinic for expats" on 2026-10-13. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-3] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Organization. [ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Felipe Guevara [s1] | Clinical Director | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Mentioned for: emergency dentist Santiago
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.ino.cl |
|---|---|
| Phone | +56 2 2733 2200 |
| https://www.facebook.com/InstitutoNacionalDeOrtodoncia | |
| Google Maps | Map listing |
| Address | Avenida Tobalaba 5299, Ñuñoa, Santiago, Chile |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.ino.cl/ | address, phone, services, cleaning price, Facebook | 2026-07-14 |
| s2 | https://chilopina.com/dentista/nunoa/instituto-nacional-de-ortodonc/ | 794 reviews, wait-time complaints | 2026-07-14 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-refresh | https://www.google.com/maps/place/National+Institute+of+Orthodontic… | most recent (non-outlier) review ~3 months ago (approx. May 2026) as observed 2026-08-25 | 2026-08-25 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-sedation | https://www.ino.cl/faq | "en la unidad de Odontopediatría contamos con sedación consciente con óxido nitroso; Tiene un costo de $95.000" | 2026-08-25 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms | https://www.whatclinic.com/dentists/chile/santiago | WhatClinic: its Santiago dentist listing (2 pages, 18 clinics), checked against its profile sitemaps (26 dentist profiles in Chile, 25 of them in Santiago, the 8 not shown in the listing opened one by one) and the profile addresses built from the clinic's name (not found), has no profile for INO (Instituto Nacional de Ortodoncia) (checked 2026-10-01) | 2026-10-01 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms-2 | https://www.doctoralia.cl/sitemaps/monolith/sitemap.facility.xml | Doctoralia: its facility sitemap (7 510 pages) has no page for INO (Instituto Nacional de Ortodoncia) (checked 2026-10-01) | 2026-10-01 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms-3 | https://www.trustpilot.com/review/ino.cl | Trustpilot: no company page for ino.cl (checked 2026-10-01) | 2026-10-01 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-platforms-4 | https://www.dentaldepartures.com/dentists/chile | Dental Departures: no clinic listing for Chile, the country page returns not found (checked 2026-10-01) | 2026-10-01 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen | https://www.ino.cl/ | Homepage HTML read on 2026-10-02: JSON-LD declares the type Organization, alongside BreadcrumbList, WebPage and WebSite. | 2026-10-02 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-2 | https://www.google.com/maps?cid=18119380502105499297&hl=en | Google listing "National Institute of Orthodontics" (Orthodontist; Av. Tobalaba 5299, 7790053 Ñuñoa, Región Metropolitana, Chile), read 2026-10-02 in 3 review orders (lowest-rated first, newest first, most relevant first): 3.1 from 1101 reviews (1★ 432 / 2★ 62 / 3★ 54 / 4★ 104 / 5★ 449); 14 distinct reviews read, dated 2013-10-29 to 2026-10-01, 0 with an owner reply. | 2026-10-02 |
| ino-ortodoncia-odontologia-instituto-nacional-de-ortodoncia-deepen-3 | search:best dentist Santiago / English speaking dentist Santiago / dental implants Santiago / emergency dentist Santiago / Santiago dental clinic for expats | The five canonical Santiago queries on 2026-10-13 (google.com, English, Chile, non-personalised, read at about 5 a.m. local time; the AI Overview where one was shown, the three local results and the first page of web results were read). | 2026-10-13 |
Change History
| Date | Change |
|---|---|
| 2026-10-13 | Visibility re-checked on 2026-10-13 with the five canonical Santiago queries, read once for every clinic of the Santiago list; AI Overviews, local results and the first page of web results all counted. The clinic appears in 0 of the five. The query for an emergency dentist was read at night, when most clinics are closed, and its earlier reading is kept for this clinic. |
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 in 3 review orders (14 distinct reviews, dated 2013-10-29 to 2026-10-01; 3.1 from 1101): owner replies false; suspicious review patterns false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-01 | Review platforms re-checked: no reviewable profile on WhatClinic, Doctoralia or Trustpilot, and Dental Departures lists no clinics in Chile, so "reviewed on other platforms" changed from yes to no. |
| 2026-08-26 | License verification 2026-08-26: RNPI dentist registry unreachable (connection refused, re-confirmed via fetch and live browser); institutional accreditation registry searched for 'Instituto Nacional de Ortodoncia' with no match but does not cover ordinary licensed clinics. All entries null. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Nitrous-oxide conscious sedation only, for pediatric dentistry. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address, phone unchanged; Google review count increased from 794 to 1,062, first-time rating captured at 3.0 (notably low for the category). |
A question or a correction?
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